Introducing A Different Kind Of Remodeling Company…
We Loathe “Typical.” We Deride “Normal” And We ABSOLUTELY Can Not Stand Mediocre.
Hold on for a minute. I know what you’re thinking; those are some pretty strong words… but to be honest, it’s the only words that adequately describe how we feel about the window, siding, and roofing installations. We know it may even sound a little off the wall; because, after all, there’s nothing particularly remarkable about windows, siding, and roofing… right?
Hold off on your judgment until you know the whole story.
It’s true. We’ll be the first ones to admit that there isn’t anything particularly remarkable about the most window, siding, and roofing companies. But if you take the time, you’ll quickly see that Elerson Siding and Windows is no ordinary company. We simply don’t do “normal.”
At Elerson Siding and Windows, no job is complete until three different people say it’s 100% perfect… the on-site supervisor, myself (or my son), and YOU. Then we’ll look you in the eye, shake your hand, and back it all up with one of the best warranties in the industry.
All of this saves you time, money, and aggravation. Don’t trust your home (or your wallet) to anyone else. Call Elerson Siding & Windows today.
We Are Experts.
Highly Trained, Highly Skilled, Highly Qualified.
There is a simple formula in home remodeling: superior workmanship ALWAYS results in superior results. It’s why we go out of our way to hire, train and then keep the very best quality craftsman that we can. Your home is just too important not to.
Let me explain.
Replacing windows in Arlington isn’t easy. And it’s just as hard to replace siding and roofs. Even a small mistake can have devastating results. That’s why the “man on the roof” is the most important person when it comes to your home improvement.
But it takes time, effort, and money to find and train a worker. It costs even more money when you have to replace someone you just spent years training. It’s why I can’t fit into my thought process the idea that other contractors are so willing to ruthlessly cut labor costs.
You simply can’t keep quality workers that way. Sure, you can always find someone that is willing to work for a little less money…but what’s the end result of that? A disgruntled worker who isn’t going to give his “all” to the job. Trust me, I know. I have been doing this for over 30 years.
When you have a disgruntled worker, they just don’t care. They rush through a job and don’t pay attention to the details. They’re willing to cut corners and they are willing to accept marginal work and call it good.
At Elerson Siding and Windows, we NEVER hire unskilled or untrained day laborers. Every worker has to go through an interview process with me. And then they have to be trained by me or my son. By the time someone from Elerson Siding and Windows shows up to work on your home, you can rest assured that they are exceptionally qualified to be there.
It’s the only way we can guarantee a superior outcome and how we are able to give you a LIFETIME WARRANTY for almost all of our products and installations.
So if you’re ready to experience the Elerson Siding and Window difference, give us a call. We’d love to hear from you.
It Is The Foundation Of Our Company And We Will Not Compromise It.
I’ll be the first one to admit it. I was raised differently. My father raised me on three fundamental principles and by God, they’re the ones I have instilled into my son, Eric.
My Three Fundamental Principals
- Your word is your bond.
- Never compromise it. Because at the end of the day, people have to believe what you say. Otherwise, you will never get anywhere in life.
- Say what you mean and mean what you say.
- Don’t be ambiguous or leave room for doubt. That way, you’ll never have to compromise your word or your integrity just to concede to a misunderstanding.
- Say what you do and do what you say.
- It’s one thing to say you’re going to do something, it’s something else entirely to actually get up and do it. If you are NOT going to do something right, then don’t say you’re going to do it at all. It makes you look a fool. And nobody likes dealing with a fool.
Well, my Daddy was no fool. Those principles have served me well in life and in business. Those principles, instilled into me since childhood, are the reasons why at Elerson Siding and Windows you can count on our 4 exclusive promises.
At Elerson Siding And Windows We Promise:
- You only pay me 20% down to start the job. After that, you DON’T pay me until the job is done. You heard me right. Whether you’re looking for window replacements in Fort Worth, a new roof in Crowley, or new vinyl siding in Dallas…you don’t pay me until you say the job is done.
- Either my son Eric or I will show up on your job site personally. We make sure everything is being done exactly right and we are always available to you if there is ever a problem.
- No job is ever complete until three people say it’s 100% perfect. The on-site supervisor, me (or my son) the owners, and YOU. Think about that for a minute. You don’t pay me until the job is done and the job isn’t done until you say it’s done. I don’t know of any other contractor that offers that kind of customer satisfaction or peace of mind.
- You will get a LIFETIME WARRANTY.
That’s how we define integrity.
We hope you’ll allow us the opportunity to earn your trust and your business. Let’s start with a phone call. Call Elerson Siding and Windows today.
Immediate, Direct Access To The Owners…
That Means You Get Solutions, Not Run-A-Rounds.
What is going on with customer service in this country today?
Study after study shows that customer service is a lost art in this country… and it’s only getting worse. It’s as if companies just don’t care if you do business with them or not. That just blows my mind. I can’t fit that into my thought process.
My business lives or dies on customer satisfaction!
My son Eric and I, pride ourselves on the relationships we build with our clients. It’s why we’re on every job site where we inspect everything. We want you, the homeowner, to see our face and be happy to see us. We don’t run and hide.
The problem with a lot of these companies is you never know who the owners are. And you never get to speak to them. They farm out their customer support line to some 3rd party administrator located only God knows where. And if you’re lucky, you might actually get to talk to someone that is a native English speaker. But good luck getting someone on the phone that can actually make a decision.
Here at Elerson Siding and Windows, you always have DIRECT ACCESS to me or my son, the owners. Why? Because we’re only human and mistakes do sometimes happen. We’re the first ones to admit that. But the difference is that we don’t hide it or try to cover it up. Or run and hide and not answer or return phone calls.
At Elerson Siding and Windows, if we see a mistake, we tell you and we fix it…PERIOD. And, we will show you the mistake and tell you the steps we took to correct it. And if you find a problem that we missed, or if anything (and I mean anything) is bothering you, you don’t call a “customer service support line.” You call me Kerry Elerson, or my son Eric, the actual owners of the company.
We Hate Selling, We Just Won’t Do It.
Instead, We Educate You On A Solution & Let You Decide.
I don’t know about you, but I hate sales. It’s disingenuous. I always feel like the salesperson is selling me what is going to make them the most money…not necessarily what’s in my best interest. It’s because I hate “being sold” something so much, I refuse to do it in my business.
I don’t see how other companies are willing to send a “salesperson” to your home instead of a highly trained and highly qualified expert that can answer your questions.
Do you know that there are window replacement companies in Dallas that subject you and your significant other to an hours-long sales presentation? I think they do it in the hopes of wearing down your resistance and getting you to sign the contract.
Here at Elerson Siding & Windows, we take a different approach. We believe that the best customer is an informed customer. It’s why I, my son Eric, or both of us show up at your door. We’re EXPERTS on roofing, siding, and windows…not salespeople. We sit down with you and have a conversation. We want to educate you on your options and offer you a solution that best fits your needs and budget. Then we sit back and let you decide.
So if you’re ready for a no-pressure, no-hassle, no-obligation price quote, give us a call. We’d love to hear from you.